PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site is subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the Canada and other copyright laws, and is the property of CityVaporizer INC. The collective work includes works that are licensed to CityVaporizer INC. Copyright 2018, CityVaporizer. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with City Vaporizer or purchasing City Vaporizer products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with City Vaporizer or to purchase City Vaporizer products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by City Vaporizer. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names of City Vaporizer used in the site are trademarks or registered trademarks of City Vaporizer

Returns/Cancellations/Warranty Disclaimer

Please read our return policy before buying. If you have any questions, we encourage you to contact us at [email protected]vaporizer.com

Returns:

Unopened, unused items can be returned within 30 days of delivery date. Any damaged or missing parts need to be reported to us within 3 business days of delivery. Returns must include all of items that were originally in the delivered package including accessories, cables and free items. If the returned package is missing any items, we will deduct the price of these from your refund.  All returns are subject to a 15% restocking fee and $15 shipping fee. Please contact us for return authorization.

Order Cancellations:

Cancellations are permitted on a case by case basis prior to the product being marked as “Completed” or “DS-CV”. Once the item is shipped, the product can only be returned (please see section below regarding the conditions of a return). In order to fulfill the cancellation, please email or call us prior to the order being shipped and we will attempt your order immediately. All cancellations are subject to a 5% charge (refund minus 5%) to offset the fees charged by our payment processing company. 

Warranty Returns:

Warranty claims on vaporizers are typically handled by the product’s original manufacturer, due to nature of intended use and policies prescribed by the manufacturer unless specified otherwise on the product page.

The warranty from any manufacturer does not cover units damaged by dropping, tampering, unauthorized service performed or attempted, modifying the unit, misuse and normal wear & tear.

Please retain the electronic copy of your receipt from City Vaporizer for warranty claims.

Shipping Disclaimer

International Shipping Disclaimer: (Not applicable to USA or Canada). You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and cannot give you an estimate of the cost – charges vary around the world. Our warehouses are located in USA & Canada, we ship globally from these locations.

Shipping within Canada and the USA:  If products are shipped to either of these regions often the products are sent from the same country or trans-border from a warehouse within Canada or the USA.  From time to time there are uncontrollable delays due to Canada Customs or US Customs.  As like any other retailer that may ship cross-boarder we have no control over the government bodies.   On occasion, during random inspections by these government bodies there are uncontrollable delays that we are not responsible for. You understand that these inspections are out of our control and agree to wait for the product to clear customs inspections that may delay your shipment.

Promotions, discounts and Representations

All of City Vaporizer’s price changes take effect as rolled out on the advertised date. This also applies to special promotional events, discount days and daily deals. Unless otherwise indicated discounts, coupons and promotions may fluctuate from day to day and are not guaranteed.   Much of our products are from overseas and exchange rate fluctuate and therefore prices change daily.   Coupon based discounts are provided (1) per shopping basket.   If one promotion or discount is applied to an item or order, you will not be permitted to receive an additional discount.  Promotions, discount and coupons are non combinable.

Limitation of Liability

City Vaporizer shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if City Vaporizer has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a City Vaporizer product is mistakenly listed at an incorrect price, City Vaporizer reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. City Vaporizer reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, City Vaporizer shall issue a credit to your credit card account in the amount of the incorrect price.

Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by City Vaporizer without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

City Vaporizer may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to CityV aporizer.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a City Vaporizer or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Minimum Age Requirements

By using this site, you represent that you are at least the age of majority in your state or province or state of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.  You further understand that the legal age to purchase tobacco in most Canadian provinces is 19 with the exception of Alberta, Saskatchewan, Manitoba, and Quebec. Many jurisdictions in the United States have already raised the legal smoking age to 21. 

You agree that by using this website and/or purchasing any products from this website that you are of legal smoking age in your province/state and country.

Participation Disclaimer

City Vaporizer does not and cannot review all communications and materials posted to or created by users accessing the site, and are not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, City Vaporizer is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, City Vaporizer reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to City Vaporizer in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless City Vaporizer, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, City Vaporizer may link to sites operated by third parties. However, even if the third party is affiliated with City Vaporizer, City Vaporizer has no control over these linked sites, all of which have separate privacy and data collection practices, independent of City Vaporizer. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, City Vaporizer seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

 

Terms updated as of November 2017